Freshdesk Messaging (formerly Freshchat)
Convertir y el apoyo de la marcha
Freshdesk Messaging is a modern messaging app for sales and customer engagement teams. A leap from legacy live-chat systems, it brings the continuity and experience of consumer messaging apps to businesses to help them convert visitors and delight users.nnWith the Android app, teams can: nnAce Conversations - View, reply to, assign, and manage conversations from anywhere, anytime. nnKnow who you’re talking to - Get access to the visitor profile with details like contact information, event timeline, and usage history to make relevant conversations. nnNever miss a message - With Push Notifications, get notified when you receive replies on conversations or when a user proactively reaches out. Stay on top of messages even when you’re not inside the app. nnEnable a faster response time - Optimize team productivity even while on the go by sharing FAQ articles with visitors and users.
Freshdesk Messaging is a modern messaging app for sales and customer engagement teams. A leap from legacy live-chat systems, it brings the continuity and experience of consumer messaging apps to businesses to help them convert visitors and delight users.nnWith the Android app, teams can: nnAce Conversations - View, reply to, assign, and manage conversations from anywhere, anytime. nnKnow who you’re talking to - Get access to the visitor profile with details like contact information, event timeline, and usage history to make relevant conversations. nnNever miss a message - With Push Notifications, get notified when you receive replies on conversations or when a user proactively reaches out. Stay on top of messages even when you’re not inside the app. nnEnable a faster response time - Optimize team productivity even while on the go by sharing FAQ articles with visitors and users.