Freshdesk Messaging (formerly Freshchat)
by Freshworks Inc
🗂️ Business
Version 7.2.1
📅 Updated May 10, 2022
Convert & support on-the-go
Features Freshdesk Messaging (formerly Freshchat)
Freshdesk Messaging is a modern messaging app for sales and customer engagement teams.
A leap from legacy live-chat systems, it brings the continuity and experience of consumer messaging apps to businesses to help them convert visitors and delight users.nnWith the Android app, teams can: nnAce Conversations - View, reply to, assign, and manage conversations from anywhere, anytime.
nnKnow who you’re talking to - Get access to the visitor profile with details like contact information, event timeline, and usage history to make relevant conversations.
nnNever miss a message - With Push Notifications, get notified when you receive replies on conversations or when a user proactively reaches out.
Stay on top of messages even when you’re not inside the app.
nnEnable a faster response time - Optimize team productivity even while on the go by sharing FAQ articles with visitors and users.
Secure & Private
Your data is protected with industry-leading security protocols.
24/7 Support
Our dedicated support team is always ready to help you.
Personalization
Customize the app to match your preferences and workflow.
See the Freshdesk Messaging (formerly Freshchat) in Action
What Our Users Say
Don't just take our word for it. Here's what our users have to say about our Android app.
"Excellent"
Ahmed Elshazly
"It's good. I can work from anywhere."
Afsana Ahmed Rimjhim
"Awesome 💯"
gopi nadar
"Good and Simple"
Busani Shankara Krishna Varma
"Aries Themes - Awesome messaging software by Freshworks."
Rohit Rocks
"This app is ok, but it doesn't update conversations in real time. You have to keep opening and closing the app in order to see new messages. Please resolve this issue on mobile and I will happily rate 5 stars."
Dirk Smit
"This App can't share videos"
Vanessa Figuredo
"Simple, Easy Efficient..! :)"
Bhavik Hardeo
"Unable to login. Even after contacting support, they was unhelpful. Among two login interfaces, none of the login form works for my account. I tried servel times and contacted support they also given up."
Kumar Saurabh
"👌"
Erosha Collom
Get the App Today
Available for Android 8.0 and above